25 Investigates: FCC claims MV Realty robocall campaign targeting homeowners




  • In Business
  • 2023-01-24 21:21:45Z
  • By WFXT
 

Another government agency is now taking action after a series of 25 Investigative reports on concerns over the business practices of MV Realty.

The FCC is taking aim at the company, saying MV Realty used telecommunications companies to "flood homeowners with robocalls with misleading claims about mortgages."

The federal agency is now ordering companies to make sure robocalls from 'MV Realty' don't make it to consumers.

As 25 Investigates reported, MV Realty offered homeowners fast cash in exchange for exclusive rights to sell their homes for 40 years.

Many homeowners say they didn't know what they were committing to.

The Massachusetts Attorney General's office is now suing the business.

25 Investigates: Florida AG files complaint against MV Realty

Our requests for an on-camera interview with MV Realty were all declined.

In statements, the company stood by its practices, saying the terms of its agreements are clearly explained.

November 2022 Statement:

MV Realty Communications and Public Relations Director Diana London defended the company in an email to WSB, Boston 25′s sister station in Atlanta.

"We do enforce our agreements when homeowners violate their contracts. But we make sure that homeowners clearly understand the terms of the agreement before signing," London wrote. "We also give the homeowners the option to rescind the agreement within three days of signing for any reason whatsoever."

In addition to the 12-page contract, London said homeowners are given a one-page document with an overview of "the important parts of the contract they have already signed." According to London, the company does not "cold call" potential clients, but rather reaches out to homeowners who have "opted-in to receive information from us."

She denies the company targets homeowners who are low-income or behind on bills.

"This is not true and totally unfounded," London wrote. "We only reach out to people who have opted in to hear from us, regardless of their income or financial status," she wrote.

This is a developing story. Check back for updates as more information becomes available.

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