A Los Angeles restaurant shut on Thanksgiving after workers didn't show up, as hospitality staff continue resigning from the industry in droves




Boston Market
Boston Market  
  • A Boston Market restaurant in LA shut on Thanksgiving after staff didn't show, reports say.

  • "No employees showing up today… We are unable to fulfill the orders," a sign at the restaurant read.

  • The company said it was refunding people who had preordered Thanksgiving meals.

A Los Angeles restaurant shut on Thanksgiving after staff didn't show up, leaving customers unable to collect preordered meals, per reports by The Daily Bulletin and KTLA. It comes amid a surge in hospitality staff resigning from the industry.

The Rancho Cucamonga branch of Boston Market, a restaurant chain specializing in rotisserie chicken, was closed when customers arrived to collect their meals, The Daily Bulletin reported.

The publication shared a photo of a sign it said was posted on the restaurant door, which read: "No employees showing up today… We are unable to fulfill the orders!!! We are sorry!!!" It's unclear who the sign was written by.

A second sign underneath it appeared to encourage customers to instead order from a nearby bakery, which it said was accepting orders.

The company did not immediately respond to Insider's request for comment, but a spokesperson told The Bulletin that it was investigating the incident.

"We are in the process of refunding the Thanksgiving order(s) of every guest impacted by our Rancho Cucamonga location," the spokesperson said. "We sincerely apologize to every guest who placed an order and came to the restaurant today."

As well as having dining rooms, Boston Market restaurants offer catering services, including premade Thanksgiving meals that customers can preorder, collect from the location, and heat at home.

Adam Sharp told KTLA that his family had preordered a meal for 12 people that cost around $400. He said that the food was visible inside the store but that customers weren't able to access it, and that the restaurant had never contacted him to say that the order wouldn't be available.

Joseph Amato, who had also preordered a Thanksgiving meal, told The Bulletin that he had similarly never been contacted about the restaurant's closure.

"And there's food sitting in there, food sitting in the truck on the side, just waiting to see if someone shows up," he told the publication. "Now it's just everyone out here without food."

The Rancho Cucamonga restaurant is usually open from 11 a.m. to 10 p.m., per opening times listed on its website.

Record numbers of Americans have quit their jobs in recent months, and restaurants have been especially hard hit. The industry is known for its low wages, poor benefits, long hours, and stressful working conditions.

Restaurants have been raising prices, cutting opening hours, closing their dining rooms, and even shutting for good because they can't find enough staff.

Like the Boston Market restaurant, other restaurants have temporarily closed after finding themselves short-staffed. This includes a Chipotle restaurant in Austin, which closed for a day after its general manager and four of his employees quit.

It's unclear why staff didn't show up to the Boston Market Rancho Cucamonga on Thursday. On its website, it has 18 job listings, including positions as cashiers, cooks, and as well as a general manager role. The listings say that hourly employees can get discounted meals while they're working and are eligible for medical, dental, and vision insurance after a year, though wages aren't listed.

Got a story about the labor shortage? Email this reporter at gdean@insider.com.

COMMENTS

More Related News

Mass. woman facing drunk driving charges after crashing car into Saugus Restaurant
Mass. woman facing drunk driving charges after crashing car into Saugus Restaurant
  • US
  • 2022-10-03 14:47:47Z

Saugus Police responded to a single-vehicle crash on Route 1 over the weekend after a driver hit a fire hydrant and crashed her car through the glass window ...

Leave a Comment

Your email address will not be published. Required fields are marked with *

Cancel reply

Comments

  • QhbBQ
    (2021-12-04 23:04:48Z)

    where to buy generic doxycycline

    REPLY
  • best prices for cialis 20mg
    (2021-12-05 00:00:00Z)

    cialis 20mg https://cialiswithdapoxetine.com/# cialis 20 mg

    REPLY
  • cialis without a doctor prescription
    (2021-12-05 02:17:19Z)

    cialis tadalafil & dapoxetine https://cialiswithdapoxetine.com/# cheap cialis

    REPLY
  • buy cialis online
    (2021-12-05 02:55:16Z)

    buy cialis online https://cialiswithdapoxetine.com/# cialis generic

    REPLY
  • cialis dosage
    (2021-12-05 09:42:25Z)

    cialis tablets https://cialiswithdapoxetine.com/# cialis 20 mg

    REPLY
  • 토토사이트
    (2021-12-06 07:30:25Z)

    The most touching. I give you the best compliment. How did you come up with such a good idea? You're so cool.토토사이트

    REPLY
  • buy cialis online
    (2021-12-06 16:15:47Z)

    cialis black is it safe https://cialiswithdapoxetine.com/# cialis 20mg

    REPLY
  • cialis without a doctor prescription
    (2021-12-06 17:47:40Z)

    can ubuy cialis on streets https://cialiswithdapoxetine.com/# cialis generic

    REPLY
  • cialis alternative
    (2021-12-06 21:04:06Z)

    cialis support 365 https://cialiswithdapoxetine.com/# cheap cialis

    REPLY
  • fastest delivery of cialis
    (2021-12-06 22:54:15Z)

    best prices for cialis 20mg https://cialiswithdapoxetine.com/# cialis dosage

    REPLY
  • best prices for cialis 20mg
    (2021-12-07 01:31:25Z)

    cheap cialis https://cialiswithdapoxetine.com/# cialis price

    REPLY
  • cialis tadalafil & dapoxetine
    (2021-12-07 03:50:02Z)

    cialis pills https://cialiswithdapoxetine.com/# cialis tablets

    REPLY
  • 코인카지노 카지노사이트 온라인카지노 Maximum Fortune - New Version

    REPLY
  • 스포츠중계
    (2022-02-07 23:59:58Z)

    I'm One of the Best 스포츠중계 Players in the World

    REPLY
  • 토토검증업체
    (2022-02-09 16:51:59Z)

    Biggest 토토검증업체 Loss of 2020

    REPLY
  • 메이저토토사이트추천
    (2022-02-10 01:44:35Z)

    Thank you so much as you have been willing to share information with us. We will forever admire all you have done here because you have made my work as easy as ABC. https://sn369.com

    REPLY
  • 카지노검증
    (2022-03-29 06:59:46Z)

    카지노검증

    REPLY
  • 카지노검증
    (2022-05-17 09:16:18Z)

    카지노검증

    REPLY
  • bvajjxil
    (2022-06-13 14:01:00Z)

    plaquenil generic name

    REPLY
  • zarldree
    (2022-06-13 16:38:14Z)

    hcq online sale hydroxychloroquine sulfate 200 mg

    REPLY
  • ubjwpgbx
    (2022-06-13 17:16:55Z)

    plaquenil 200mg bid where to buy hydroxychloroquine otc

    REPLY
  • jacngxpu
    (2022-06-13 18:20:47Z)

    how much does hydroxychloroquine cost http://hydroxychloroquinex.com/

    REPLY
  • qvblvekt
    (2022-06-13 21:56:48Z)

    plaquenil prescribing information buy plaquenil pill kiteboarding

    REPLY
  • zwlzdtar
    (2022-06-14 00:18:46Z)

    buy generic plaquenil online

    REPLY
  • bltgxjpj
    (2022-06-14 01:11:17Z)

    plaquenil hydroxychloroquine hydroxychloroquine hcq over the counter

    REPLY
  • yvgxjdzg
    (2022-06-14 02:02:14Z)

    hcq medication for sale buy plaquenil over the counter

    REPLY
  • 하노이가라오케
    (2022-06-23 08:01:20Z)

    From some point on, I am preparing to build my site while browsing various sites. It is now somewhat completed. If you are interested, please come to play with 하노이가라오케 !!

    REPLY
  • 하노이가라오케
    (2022-06-23 08:01:40Z)

    What an interesting story! I'm glad I finally found what I was looking for 하노이가라오케.

    REPLY
  • totosite
    (2022-06-24 04:15:48Z)

    As I am looking at your writing, totosite I regret being unable to do outdoor activities due to Corona 19, and I miss my old daily life. If you also miss the daily life of those days, would you please visit my site once? My site is a site where I post about photos and daily life when I was free.

    REPLY
  • 토토사이트
    (2022-07-20 01:56:25Z)

    I am so interested in this story. If you want more interseting visit.

    REPLY
  • Keo nha cai
    (2022-07-27 03:24:52Z)

    I'm writing on this topic these days, keo nha cai, but I have stopped writing because there is no reference material. Then I accidentally found your article. I can refer to a variety of materials, so I think the work I was preparing will work! Thank you for your efforts.

    REPLY
  • majorsite
    (2022-08-09 06:55:20Z)

    It's the same topic , but I was quite surprised to see the opinions I didn't think of. My blog also has articles on these topics, so I look forward to your visit. majorsite

    REPLY
  • majorsite
    (2022-09-19 03:21:47Z)

    I came to this site with the introduction of a friend around me and I was very impressed when I found your writing. I'll come back often after bookmarking! majorsite

    REPLY

Top News: Latin America